Toll-Free Missed Call Service or Call Back Service (CBS) works on a missed call idea i.e. clients gives a missed approach a particular number appointed for an organization than our framework catches that detail and send an affirmation SMS to the guest. In a jiffy the details of interest will be transferred to the concerned specialist by means of email or API or through our CRM panel..
Below given flow diagram clarifies the entire information stream.
As the above given picture demonstrates our CBS has an extremely basic call stream and can be summed up in couple of basic advances.
1. Customer places the call on your CBS number.
2.ZNI will check your contact details from our database. If, your services are active than the call will be hanged up..
3.Caller will get a SMS with your company name.
4.Data will be stored in the database and an email will be send to your email ID.
5.Data can also be accessed from ZNI’s CBS Panel i.e. Call Management Panel.